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Question
In Lotus Notes® Client a customer has synchronized his contacts
with Lotus® Domino® Web Access (iNotes™ Web Access) by opening the mail
file in Notes and selecting Actions > Synchronize Address Book. This
procedure copies the contacts from the Personal Address Book database
into the mail file for use with Domino Web Access (DWA).
The customer then inadvertently deletes the contacts from the Personal Address Book. In an attempt to retrieve the contacts from the mail file, the customer synchronizes again from the mail file in Notes, causing the removal of the contacts from the mail file as well. Is there any method of restoring the deleted contacts?
The customer then inadvertently deletes the contacts from the Personal Address Book. In an attempt to retrieve the contacts from the mail file, the customer synchronizes again from the mail file in Notes, causing the removal of the contacts from the mail file as well. Is there any method of restoring the deleted contacts?
Answer
Once the contact documents are deleted from the Personal Address
Book, any synchronization will remove them from the mail file as well,
due to the deletion stubs.
A method for restoring the contacts in this scenario is as follows.
1. Retrieve a backup of the mail file containing the contacts, then open the mail file in Notes and select View from the menu.
2. Hold down the SHIFT + CTRL keys simultaneously and select Go To. This action adds many hidden views (indicated by parentheses) to the dialog box that pops up.
3. Scroll down and select the ($Contacts) view from the list.
4. You should see the contacts there.
5. Select Edit > Select All.
6. Select Edit > Copy
7. Open the Personal Address Book.
8. Select Edit > Paste.
The contacts should now appear in both the Personal Address Book and the mail file.
If the mail file is now synchronized, it will remove the set of contacts from the mail file and replace them with the copies in the Personal Address Book, so they will be synchronized again.
A method for restoring the contacts in this scenario is as follows.
1. Retrieve a backup of the mail file containing the contacts, then open the mail file in Notes and select View from the menu.
2. Hold down the SHIFT + CTRL keys simultaneously and select Go To. This action adds many hidden views (indicated by parentheses) to the dialog box that pops up.
3. Scroll down and select the ($Contacts) view from the list.
4. You should see the contacts there.
5. Select Edit > Select All.
6. Select Edit > Copy
7. Open the Personal Address Book.
8. Select Edit > Paste.
The contacts should now appear in both the Personal Address Book and the mail file.
If the mail file is now synchronized, it will remove the set of contacts from the mail file and replace them with the copies in the Personal Address Book, so they will be synchronized again.
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